Gain a more comprehensive understanding of your team's well-being and performance with TeamMood's powerful Custom Questions feature. This allows you to go beyond general mood ratings and gather targeted feedback on specific projects, team dynamics, and other crucial aspects of your team's experience. By creating custom questions, you can:
Proactively identify potential issues: Uncover hidden challenges and address them before they escalate.
Gain actionable insights: Gather specific feedback to inform decision-making and drive positive change.
Improve team communication: Encourage open dialogue and create a culture of feedback.
Boost team morale: Show your team you value their input and are actively working to improve their experience.
Tailor your TeamMood experience: Focus on the areas most important to your team's success.
What are Custom Questions?
Custom questions are additional questions you create and add to your regular TeamMood check-ins. They can be used to ask about anything relevant to your team, such as:
Specific projects or tasks
Team dynamics and communication
Recent changes or initiatives
Training and development needs
Templates
To help you get started quickly, TeamMood provides a library of pre-built custom question templates. These templates cover a range of common topics, such as project feedback, team communication, and changes within the team.
You can use these templates as-is, or customize them to fit your specific needs. Exploring the templates is a great way to discover new ideas for questions and ensure you're asking the right questions to get the most valuable insights.
How to Create Custom Questions
ℹ️ Only TeamMood admins can create Questions.
TeamMood uses helpful nudges to remind you of opportunities to gather valuable feedback from your team.
These nudges appear periodically and suggest relevant topics for custom questions, such as recent team changes, project milestones, or upcoming events etc. By paying attention to these nudges, you can:
Gather timely feedback: Ensure your check-ins are focused on the most relevant and current topics.
Discover new question ideas: Get inspiration for custom questions you might not have thought of.
Improve team communication: Encourage open dialogue and create a culture of feedback.
Proactively address potential issues: Identify and address emerging challenges quickly.
These nudges are designed to make it easier for you to get the most out of TeamMood's custom question feature. Keep an eye out for them and use them to gather valuable insights into your team's well-being and performance.
How to Create a Custom Questions
Starting from a nudge, you'll enter the question editor.
After choosing a template, and customising the question, you'll have to:
Select Target Teams: Choose the specific team(s) you want to include in this custom question check-in. This allows you to target your questions to the most relevant groups.
Schedule the Question: Select the date and time you want the question to be sent to your team(s). You can schedule it immediately or for a future date.
ℹ️ Notifications are sent to people who have not responded after a period of time.
How to Use Custom Questions in Check-ins
Once you've created your custom questions, they will be automatically included in your team's regular mood check-ins. Team members will answer these questions along with their mood rating, results will be visible by team after the period you defined, and everyone will be able to react or discuss about the results.
Viewing Responses to Custom Questions
You can view the responses to your custom questions in the Timeline section of your TeamMood account. You can analyze the data to identify trends and insights, and have fruitful discussions during your next team meeting.
Tips for Writing Effective Custom Questions
Be specific: Avoid vague or open-ended questions. The more specific your question, the more useful the responses will be.
Keep it concise: Shorter questions are easier for team members to answer quickly and accurately.
Focus on one topic per question: Avoid combining multiple questions into one.
Use neutral language: Avoid leading questions or questions that suggest a particular answer.
Consider the question type: Choose the question type (e.g., multiple choice, rating scale) that best suits your needs.
Examples of Custom Questions
"How confident are you in meeting the upcoming deadline for Project X?" (Rating scale)
"What is your biggest challenge with the new project management tool?" (Multiple choice: Lack of training/Unclear Benefits/Too Complex/None)
"Do you feel you have adequate resources to complete your work effectively?" (Multiple choice: Yes/No/Unsure)
"How would you rate the team's communication on this project?" (Rating scale)
Troubleshooting
I can't find the Custom Questions section: Please contact your TeamMood administrator or our support team.
My custom questions aren't showing up in the check-in: Make sure you have saved your questions and that you selected the right schedule.
Further Assistance
If you have any questions or need further assistance with custom questions, please contact our support team at support@teammood.com.