# TeamMood Help Center

> Help center for TeamMood

## English

### Getting Started

- [Getting Started with TeamMood](http://help.teammood.com/en/articles/1006512-getting-started-with-teammood.md): Brand new to TeamMood and need to know where to start?
- [TeamMood Support](http://help.teammood.com/en/articles/1006522-teammood-support.md): How can I contact TeamMood when I need help?
- [Email Templates To Explain TeamMood to Teammates](http://help.teammood.com/en/articles/1034217-email-templates-to-explain-teammood-to-teammates.md): Some Inspiration To Announce The Use Of TeamMood To Your Team.
- [For Admins, Creating An Account](http://help.teammood.com/en/articles/1006646-for-admins-creating-an-account.md): How to create a secured account in order to update your personal and team settings?
- [For Team Members, accessing their account](http://help.teammood.com/en/articles/1006643-for-team-members-accessing-their-account.md): How to access your account in order to update your personal settings?
- [The Analytics](http://help.teammood.com/en/articles/2270291-the-analytics.md): Explore your data with the Analytics view.
- [Add TeamMood to your mobile's home screen](http://help.teammood.com/en/articles/2998298-add-teammood-to-your-mobile-s-home-screen.md): How create a shortcut to access TeamMood on your mobile phone
- [The Reporting](http://help.teammood.com/en/articles/5982013-the-reporting.md): See TeamMood indicators at a glance in your Reporting dashboard

### Keeping your team settings in sync with reality

- [The Periodic Digest](http://help.teammood.com/en/articles/5429721-the-periodic-digest.md): Get an overview of your team's health on a regular basis.
- [How To Change My Notification Settings](http://help.teammood.com/en/articles/6189102-how-to-change-my-notification-settings.md): Make TeamMood notifications come at the right time for you.
- [Adding a new team or removing one.](http://help.teammood.com/en/articles/4272830-adding-a-new-team-or-removing-one.md): Wheter you want to follow the moods from several teams within your organisation or if you have a reorganisation, we have you covered too.
- [Adding/Inviting New Teammates](http://help.teammood.com/en/articles/580619-adding-inviting-new-teammates.md): How To Add New Users In Your Team
- [Deactivating or deleting team members](http://help.teammood.com/en/articles/2237536-deactivating-or-deleting-team-members.md): What to do when someone leaves the project or the company.
- [Batch update team members settings](http://help.teammood.com/en/articles/2951681-batch-update-team-members-settings.md): Instead of doing updates one by one, you can make updates to several team members at the same time.
- [Moving teammates around](http://help.teammood.com/en/articles/5920281-moving-teammates-around.md): Your started a new position or your team changed? Some features help you re-organise your new team.
- [Tagging team members](http://help.teammood.com/en/articles/2241706-tagging-team-members.md): Use Tags to create segments to dig deeper into the data.
- [Switch To Weekly Notifications](http://help.teammood.com/en/articles/2361682-switch-to-weekly-notifications.md): Daily notifications are too much? Learn how to set TeamMood to only get a notification per week.
- [How to leverage TeamMood](http://help.teammood.com/en/articles/2362140-how-to-leverage-teammood.md): Best practices from our users

### TeamMood structure

- [Member of multiple teams - How to give your mood](http://help.teammood.com/en/articles/2408807-member-of-multiple-teams-how-to-give-your-mood.md): See how to give your mood if you are a member of multiple teams
- [Teams/sub-teams, tags: categorization, segmentation and anonymity](http://help.teammood.com/en/articles/1933243-teams-sub-teams-tags-categorization-segmentation-and-anonymity.md): You can categorize your team members either using "tags" or "teams". See how it works and how we respect your anonymity.
- [Roles on TeamMood](http://help.teammood.com/en/articles/1904572-roles-on-teammood.md): What are the several roles for TeamMood's users, and what do they allow.
- [Custom Filters: Access and Manage your Filters](http://help.teammood.com/en/articles/5985050-custom-filters-access-and-manage-your-filters.md): Aggregate TeamMood data according to selected organization, team and tag combinations
- [Custom Filters: Example of use in the Analytics](http://help.teammood.com/en/articles/6169165-custom-filters-example-of-use-in-the-analytics.md): Custom filters allows to explore your data by mixing your own organization\(s\), team\(s\) and tag\(s\) criteria. Let's explore an example.

### Analytics

- [TeamMood usage](http://help.teammood.com/en/articles/5444256-teammood-usage.md): Learn more about TeamMood participation rates by your people

### API And Integrations

- [Microsoft Teams integration for TeamMood](http://help.teammood.com/en/articles/4294405-microsoft-teams-integration-for-teammood.md): Get your notifications through MS Teams, and much more!
- [Integration for Slack](http://help.teammood.com/en/articles/973847-integration-for-slack.md): How to integrate TeamMood with Slack, and what you can do with it.
- [API](http://help.teammood.com/en/articles/496540-api.md): Learn more about the TeamMood's API.
- [Single Sign-on integration](http://help.teammood.com/en/articles/2740161-single-sign-on-integration.md): Improve security by setting up the SSO integration with TeamMood, and make your company's opsec department happy.
- [Configure user provisioning with Okta](http://help.teammood.com/en/articles/3834643-configure-user-provisioning-with-okta.md): This guide provides technical assistance on configuring TeamMood's automated user provisioning with Okta.

### Best practices

- [TeamMood Best Practices From Users](http://help.teammood.com/en/articles/1116691-teammood-best-practices-from-users.md): Learn how customers are using TeamMood
- [Improve your team's engagement thanks to the Timeline](http://help.teammood.com/en/articles/2658403-improve-your-team-s-engagement-thanks-to-the-timeline.md): Get a better understanding on what really bothers your team.
- [What to do with a negative comment](http://help.teammood.com/en/articles/2750919-what-to-do-with-a-negative-comment.md): A teammate posted a negative comment, how to react.
- [How To Increase The Completion Rate](http://help.teammood.com/en/articles/2342114-how-to-increase-the-completion-rate.md): You use TeamMood for some time now, and you observed less participation from your teammates. Here are some tips.
- [Unlock Deeper Team Insights: Using Polls in TeamMood](http://help.teammood.com/en/articles/10550438-unlock-deeper-team-insights-using-polls-in-teammood.md): Need more specific feedback from your team? Polls allow you to ask targeted questions and get the answers you need to make improvements.
- [Mastering Feedback Triage](http://help.teammood.com/en/articles/14484700-mastering-feedback-triage.md): Separate the signal from the noise and keep your feedback loop organized.
- [Using the Backlog to Drive Action](http://help.teammood.com/en/articles/14484707-using-the-backlog-to-drive-action.md): Collaborate with peers and track feedback resolution in the long run.

### FAQs and Troubleshooting

- [How To Export Your TeamMood's Data](http://help.teammood.com/en/articles/1081106-how-to-export-your-teammood-s-data.md): What are the severals ways to download your data.
- [About Anonymity](http://help.teammood.com/en/articles/496534-about-anonymity.md): Are moods and comments really anonymous?
- ["I can't know who raised an issue. Why is it anonymous?"](http://help.teammood.com/en/articles/2428790-i-can-t-know-who-raised-an-issue-why-is-it-anonymous.md): Why we believe in anonymous feedback.
- [Moderating a comment](http://help.teammood.com/en/articles/3950842-moderating-a-comment.md): Sometimes unwelcome comments can be shared by teammates, intentionally or not. Here is our moderation policy.
- [Pause your TeamMood account](http://help.teammood.com/en/articles/4726270-pause-your-teammood-account.md): Lucky to go on Holidays? Want a break from TeamMood? Here is a way to stop the TeamMood notifications for a period.
- [Transfer account ownership](http://help.teammood.com/en/articles/4376592-transfer-account-ownership.md): You are transitioning to a new role or a new department, and you need to give the TeamMood administratives tasks to someone else?
- [I don't receive the Mood email](http://help.teammood.com/en/articles/1006717-i-don-t-receive-the-mood-email.md): What to do when you don't receive the daily Mood email.

### Pricing, Security, Privacy and Terms

- [What are the Price Plans for TeamMood?](http://help.teammood.com/en/articles/496539-what-are-the-price-plans-for-teammood.md)
- [Purchasing Options](http://help.teammood.com/en/articles/1006563-purchasing-options.md): How can you proceed for payment on TeamMood?
- [About European VAT](http://help.teammood.com/en/articles/1261067-about-european-vat.md): VAT may apply for your company, understand the rules.
- [What are TeamMood terms of service?](http://help.teammood.com/en/articles/1006621-what-are-teammood-terms-of-service.md)
- [What is TeamMood Privacy Policy?](http://help.teammood.com/en/articles/1006638-what-is-teammood-privacy-policy.md)
- [How TeamMood complies with GDPR](http://help.teammood.com/en/articles/2010813-how-teammood-complies-with-gdpr.md): Our commitment on the EU Data Regulation.

### Tips

- [Want to integrate TeamMood to Microsoft Teams or Slack?](http://help.teammood.com/en/articles/8369954-want-to-integrate-teammood-to-microsoft-teams-or-slack.md): You can choose how to receive notifications, this can be by email or through a third-party platform.

## Français

### Bonnes pratiques

- [Ayez une vision plus précise de votre équipe avec les Sondages dans TeamMood](http://help.teammood.com/fr/articles/10550438-ayez-une-vision-plus-precise-de-votre-equipe-avec-les-sondages-dans-teammood.md): Besoin d'un feedback plus spécifique de la part de votre équipe ? Les sondages vous permettent de poser des questions ciblées et d'obtenir les réponses nécessaires pour apporter des améliorations.
- [Trier efficacement les feedbacks](http://help.teammood.com/fr/articles/14484700-trier-efficacement-les-feedbacks.md): Séparer rapidement l'essentiel du superflu et gardez vos feedback organisés.
- [Utiliser votre Backlog pour passer à l'action](http://help.teammood.com/fr/articles/14484707-utiliser-votre-backlog-pour-passer-a-l-action.md): Collaborez avec vos pairs et suivez la résolution des feedbacks sur le long terme.