FAQs and Troubleshooting

We cover the best methods to use in TeamMood and also how to troubleshoot issues.

7 articles in this collection
Written by Nicolas Deverge

FAQ

How To Export Your TeamMood's Data

What are the severals ways to download your data.

Written by Nicolas Deverge
Updated over a week ago

About Anonymity

Are moods and comments really anonymous?

Written by Nicolas Deverge
Updated over a week ago

"I can't know who raised an issue. Why is it anonymous?"

Why we believe in anonymous feedback.

Written by Nicolas Deverge
Updated over a week ago

Moderating a comment

Sometimes unwelcome comments can be shared by teammates, intentionally or not. Here is our moderation policy.

Written by Nicolas Deverge
Updated over a week ago

Pause your TeamMood account

Lucky to go on Holidays? Want a break from TeamMood? Here is a way to stop the TeamMood notifications for a period.

Written by Nicolas Deverge
Updated over a week ago

Transfer account ownership

You are transitioning to a new role or a new department, and you need to give the TeamMood administratives tasks to someone else?

Written by Nicolas Deverge
Updated over a week ago

Troubleshooting

I don't receive the Mood email

What to do when you don't receive the daily Mood email.

Written by Nicolas Deverge
Updated over a week ago